Welcome to Vince’s Gourmet Imports Web site. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Vince’s Gourmet Imports relationship with you in relation to this website.

The term, Vince’s Gourmet Imports, or “us” or “we” refers to the owner of the website whose registered office is 440 South Main Street, North Syracuse, NY 13212. The term “you” refers to the user or viewer of our website.

Return Policy
Vince’s Gourmet makes the promise to always offer great products at great prices. Part of this promise is your receipt of products in a satisfactory state. Although we inspect and carefully package each item, there is a possibility of spoilage or damage while in transit to you. For these unfortunate events, Vince’s guarantees your satisfaction by either sending a replacement, a substitute, or a refund. We pledge to try our best to make sure you enjoy your experience with our family and our products. If it happens you are not satisfied, please contact us so we can do everything possible to make it right.

In case of return, please contact us for return permission and instructions on how to pack and where to ship your damaged product. Shipping costs are not refundable.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Vince’s Gourmet Imports prior written consent.