Vince's Help Zone

Privacy statement

At Vince's Gourmet, we respect your privacy. The information you enter in our online store is necessary for order processing, credit card validation and customer service (including product delivery and order confirmation). This data will be held with the utmost care and will not be used in ways that you have not consented to. We value your business and assure you that all the information collected on this site will be kept strictly confidential and will not be sold, disclosed, or loaned. Links outside this website: We may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Vince's Gourmet Imports website. We do not control those sites or their privacy practices, which may differ from our practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by our Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Collection of personal information: We may collect your personal information to understand your needs and interests and to serve you better. For example, when you order products, request information, or subscribe to marketing or support materials, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include name, address, ZIP code, telephone number, email address, billing and transaction information, credit card information, product and service preferences, and contact preferences. In addition to the information you provide, we may also collect information during your visit through our Automatic Data Collection Tools, which may include cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at our website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior, and product information. Credit card information is used only for payment processing and fraud prevention. Voluntary registration: Subscription communications include email newsletters, special notifications, etc. that may be expressly requested by you. After you request such communications, you may opt out of receiving them by contacting us at contact@vincesgourmet.com Keeping your information secure: We take the trust you place in us seriously. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we utilize appropriate physical, technical and administrative procedures to safeguard the information we collect. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the bottom of your browser window.   Any changes to this statement will be indicated by a "last updated date stamp". Contacting us: We value your opinions. If you have comments or questions about our privacy statement, please send them to contact@vincesgourmet.com Rev. February 13, 2008